Should you have any question which is not answered by our FAQs, please contact our Client Services team through the Online Form available here below.
To ensure a prompt handling of your request, we kindly ask you to include your order number starting with "BLY" in the message box.
NEW RETURN PROCEDURE: If you need to return an item, you don’t have to contact Client Services. Simply use the self-service return option by following the steps described in the FAQ section “How do I return an item?”.
Chat with us
Our Client Services team is available via live chat to offer personalised assistance and expert advice.
We are available to chat Mon-Fri 10am-4pm UK time.
For all press and marketing enquires please email our press office.